Privacy Policy
At Arvelianio, we take your privacy seriously. This Privacy Policy describes how Arvelianio (“we,” “us,” or “our”) collects, uses, discloses, and otherwise processes your personal information when you visit our website, make a purchase, create an account, contact us, or otherwise interact with our products and services.
Please read this Privacy Policy carefully to understand how we handle your personal information and the choices and rights that may be available to you.
1. Personal Information We Collect
“Personal information” means information that identifies, relates to, describes, or could reasonably be linked with you or your household.
We may collect personal information directly from you, automatically when you use our website, and from third parties that assist us in providing our products and services.
Information You Provide to Us
We may collect information you provide when you:
- Place an order
- Create or manage an account
- Contact customer service
- Subscribe to email or marketing communications
- Participate in surveys or promotions
- Submit reviews, feedback, or other content
- Use online support or chat features
This information may include:
- Name
- Email address
- Telephone number
- Billing address
- Shipping address
- Account information
- Order and transaction information
- Product preferences
- Communications with customer service
Payment Information
When you make a purchase, payment information may be collected and processed by our payment service providers.
Depending on the payment method used, this information may include credit or debit card details, billing information, and transaction information.
We may receive limited payment and transaction information from our payment processors but generally do not directly store complete payment card numbers where payment information is processed by third-party payment providers.
Information Collected Automatically
When you visit or interact with our website, we and our service providers may automatically collect certain information, including:
- IP address
- Device type
- Browser type
- Operating system
- Device identifiers
- Pages viewed
- Products viewed or added to your cart
- Links clicked
- Referring website or source
- Date and time of visits
- Website usage and interaction information
- Approximate geographic location derived from your IP address
- Cookie and similar technology information
2. Sources of Personal Information
We may collect personal information from:
- You directly
- Your browser or device
- Cookies and similar technologies
- Payment processors
- Shipping and logistics providers
- Analytics providers
- Advertising and marketing partners
- Customer service providers
- Other service providers that support our business operations
3. How We Use Personal Information
We may use personal information for the following purposes.
Providing Our Products and Services
We may use your information to:
- Process and fulfill your orders
- Process payments
- Arrange shipping and delivery
- Manage returns, refunds, and exchanges
- Maintain your account
- Provide customer service
- Communicate with you regarding your orders
- Provide requested products and services
Improving Our Website and Services
We may use personal information to:
- Understand how customers use our website
- Improve website functionality
- Analyze website and product performance
- Conduct internal analytics
- Identify and resolve technical issues
- Improve our products and customer experience
- Develop new products, features, and services
Marketing and Advertising
Subject to applicable law, we may use personal information to:
- Send marketing and promotional communications
- Recommend products that may interest you
- Personalize website content
- Provide personalized or targeted advertising
- Measure the effectiveness of advertising campaigns
- Understand how customers interact with our advertisements
You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in the email.
Where applicable law requires consent for certain marketing activities, we will obtain the required consent before engaging in those activities.
Safety, Security, and Fraud Prevention
We may use personal information to:
- Detect and prevent fraudulent transactions
- Investigate suspicious or potentially unlawful activity
- Protect our customers, website, and business
- Verify accounts and transactions
- Prevent misuse of our services
- Enforce our Terms of Service and other policies
Legal and Compliance Purposes
We may process personal information when necessary to:
- Comply with applicable laws and regulations
- Respond to lawful government or regulatory requests
- Establish, exercise, or defend legal claims
- Enforce our agreements and policies
- Protect our legal rights and the rights of others
4. Cookies and Similar Technologies
Cookies are small data files that websites store on your browser or device.
We and our service providers may use cookies, pixels, tags, and similar technologies to:
- Enable essential website functionality
- Remember your preferences
- Maintain your shopping cart
- Understand how visitors use our website
- Analyze website traffic and performance
- Personalize content
- Measure advertising performance
- Provide personalized or targeted advertising
- Detect fraud and improve security
The specific cookies used may vary depending on the features and services available on our website.
You may be able to control certain cookies through your browser settings and the privacy preference tools provided on our website.
Disabling certain cookies may affect the functionality of parts of our website.
5. How We Disclose Personal Information
We may disclose personal information to third parties that assist us in operating our business and providing our products and services.
These third parties may include:
- Payment processors
- Shipping and logistics providers
- Website and hosting providers
- Cloud service providers
- Customer service providers
- Analytics providers
- Advertising and marketing partners
- Fraud prevention and security providers
- Professional advisers
- Technology and other business service providers
We disclose personal information only as reasonably necessary for legitimate business purposes, to provide our services, or as otherwise permitted or required by applicable law.
6. Sale, Sharing, and Targeted Advertising
We do not sell personal information in exchange for money.
However, as described in this Privacy Policy, we may disclose certain personal information to advertising or marketing partners or allow certain advertising technologies to collect information through our website.
Under certain U.S. state privacy laws, these activities may be considered a “sale” or “sharing” of personal information or the processing of personal information for “targeted advertising” or “cross-context behavioral advertising.”
Depending on where you live, you may have the right to opt out of these activities.
You may exercise applicable opt-out rights through the Your Privacy Choices or Do Not Sell or Share My Personal Information option provided on our website, where available.
7. Global Privacy Control
We recognize Global Privacy Control (“GPC”) and other legally recognized universal opt-out preference signals where required by applicable law.
If you visit our website using a browser or device that sends a valid GPC signal, we will treat that signal as a request to opt out of activities that may constitute the sale or sharing of personal information or targeted advertising, as required by applicable law.
Because GPC signals are generally browser- and device-specific, you may need to enable GPC separately on each browser or device you use.
8. Business Transfers and Legal Disclosures
We may disclose or transfer personal information in connection with:
- A merger
- Acquisition
- Financing
- Corporate restructuring
- Sale of assets
- Bankruptcy
- Reorganization
- Other similar business transactions
We may also disclose personal information where we reasonably believe disclosure is necessary to:
- Comply with applicable law
- Respond to legal proceedings
- Respond to lawful requests from governmental authorities
- Investigate fraud or unlawful activity
- Enforce our Terms of Service
- Protect our rights, property, operations, customers, or others
9. U.S. State Privacy Rights
Depending on your state of residence and subject to applicable law, you may have certain rights regarding your personal information.
These rights may include:
- Right to Know or Access: You may request information about the personal information we collect, use, or disclose about you.
- Right to Correction: You may request correction of inaccurate personal information.
- Right to Deletion: You may request deletion of certain personal information we maintain about you, subject to applicable exceptions.
- Right to Data Portability: You may request a copy of certain personal information in a portable and readily usable format.
- Right to Opt Out of Sale or Sharing: You may have the right to opt out of the sale or sharing of your personal information.
- Right to Opt Out of Targeted Advertising: You may have the right to opt out of the processing of your personal information for targeted advertising.
- Right to Opt Out of Certain Profiling: Where applicable, you may have the right to opt out of certain types of automated profiling that produce legal or similarly significant effects.
- Right to Limit Certain Uses of Sensitive Personal Information: Where applicable, you may have the right to limit certain uses or disclosures of sensitive personal information.
- Right to Non-Discrimination: We will not unlawfully discriminate against you for exercising your applicable privacy rights.
- Right to Appeal: Residents of certain states may have the right to appeal our decision if we deny a privacy request.
These rights vary by state and may be subject to exceptions and limitations under applicable law.
10. How to Exercise Your Privacy Rights
To exercise an applicable privacy right, please contact us at:
You may also use any privacy request or Your Privacy Choices options provided on our website.
Please provide enough information for us to identify your request and, where necessary, verify your identity.
For certain requests, we may need to verify that you are the person about whom we collected personal information before completing the request.
We will respond within the timeframe required by applicable law.
If we deny your request, we will provide information regarding the reason for the denial where required by law. If your state provides a right to appeal, we will also provide instructions for submitting an appeal.
11. Authorized Agents
Where permitted by applicable law, you may designate an authorized agent to submit certain privacy requests on your behalf.
We may require the authorized agent to provide evidence that you authorized them to act on your behalf.
We may also ask you to verify your identity or confirm directly with us that you authorized the agent, where permitted by law.
12. Sensitive Personal Information
We do not intentionally request sensitive personal information that is unnecessary for providing our products and services.
If we process information classified as sensitive personal information or sensitive data under applicable law, we will handle that information in accordance with applicable legal requirements and obtain consent where required.
13. Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child under 13 has provided personal information to us, please contact us so that we can review the matter and take appropriate action.
Where required by applicable law, we do not knowingly sell or share the personal information of consumers under the age of 16 without the required affirmative authorization.
14. Third-Party Websites and Services
Our website may contain links to third-party websites, products, applications, or services.
We are not responsible for the privacy, security, content, or practices of third parties.
This Privacy Policy applies to personal information processed by us and does not govern the privacy practices of independent third-party websites or services.
We encourage you to review the applicable privacy policies before providing personal information to third parties.
15. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.
However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.
We therefore cannot guarantee absolute security of your personal information.
16. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:
- Process and maintain transaction records
- Provide products and customer service
- Maintain accounts
- Comply with legal and regulatory obligations
- Resolve disputes
- Prevent fraud and abuse
- Enforce our agreements and policies
Retention periods may vary depending on the type of information, the purpose for which it is processed, and applicable legal requirements.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, services, or applicable legal requirements.
When we make changes, we will post the revised Privacy Policy on this page and update the applicable effective or revision date.
Where required by law, we will provide additional notice regarding material changes.
We encourage you to review this Privacy Policy periodically.
18. Contact Us
If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, please contact us at:
Arvelianio
WS Trading Company Ltd. (Colorado)
Company Address:
6161 S Syracuse Way, Suite 320
Greenwood Village, CO 80111
United States
Email: service@arvelianio.com
Please note that the company address listed above is not a return address. For product returns, please contact our customer service team for the appropriate return instructions.